Safe & Insured Rides +91 7999432632 Raipur, Chhattisgarh No Hidden Charges 4.8 ★ Rated 24/7 Service Safe & Insured Rides +91 7999432632 Raipur, Chhattisgarh

Terms & Conditions

Clear, fair, and transparent guidelines for a seamless travel experience with Ankit Cabs.

Effective Date: 1st April 2025

1. About Us

Ankit Cabs is a taxi and cab booking service provider based in Raipur, Chhattisgarh, India. We offer local, outstation, airport transfer, corporate travel, and other transportation services through our website and booking channels.

2. Acceptance of Terms

By using our website, making a booking, or availing of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Booking and Confirmation

  • All bookings are subject to availability of vehicles and drivers.
  • A booking is considered confirmed only after receiving confirmation from Ankit Cabs via phone, SMS, WhatsApp, email, or website notification.
  • Customers must provide accurate contact and travel information during booking.
  • Ankit Cabs reserves the right to refuse or cancel any booking due to operational, safety, or legal reasons.

4. Fare and Charges

Fare estimates provided on the website are indicative and may vary depending on distance, route, tolls, parking charges, waiting time, state taxes, and other applicable charges. Additional charges, if any, shall be communicated to the customer before or during the trip. Toll taxes, parking fees, interstate permits, and government taxes shall be borne by the customer unless otherwise specified.

5. Payment Terms

Payments may be made through online payment methods, UPI, bank transfer, cash, or any other approved payment method. Full or partial advance payment may be required for certain bookings. Failure to complete payment may result in cancellation of the booking. Customers are responsible for ensuring sufficient funds and successful transaction completion.

6. Cancellation and Refund Policy

Customer Cancellation

Cancellations made before driver assignment may be eligible for a full refund. Cancellation charges may apply if the cancellation is made after driver assignment or close to the pickup time. Refunds, where applicable, shall be processed within a reasonable period.

Service Provider Cancellation

In rare situations, Ankit Cabs may cancel a booking due to vehicle breakdown, driver unavailability, weather conditions, government restrictions, or unforeseen circumstances. In such cases, any advance payment received may be refunded or adjusted for future bookings.

7. Passenger Responsibilities

Passengers agree to:

  • Provide correct pickup and drop-off details.
  • Behave respectfully towards drivers and staff.
  • Not carry illegal, hazardous, explosive, or prohibited items.
  • Comply with all applicable laws and regulations during travel.
  • Wear seat belts where applicable.

Ankit Cabs reserves the right to terminate a trip if a passenger engages in unlawful, abusive, or dangerous conduct.

8. Waiting Charges

Complimentary waiting time may be provided at the pickup location. Additional waiting charges may apply after the complimentary waiting period expires. Airport pickups may be subject to specific waiting policies.

9. Delays and Service Interruptions

While we strive to provide timely service, Ankit Cabs shall not be liable for delays caused by: traffic congestion, road closures, weather conditions, vehicle breakdowns, government actions, force majeure events, or any circumstances beyond our reasonable control.

10. Limitation of Liability

Ankit Cabs acts as a transportation service provider and shall not be liable for indirect, incidental, special, or consequential damages. Our total liability, if any, shall not exceed the amount paid by the customer for the particular booking. Customers travel at their own risk and are responsible for their personal belongings.

11. Lost and Found

Customers are responsible for ensuring that no belongings are left in the vehicle. If any item is found, Ankit Cabs will make reasonable efforts to return it. We do not guarantee recovery of lost items and are not responsible for any loss or damage.

12. Website Usage

Users agree not to: use the website for unlawful purposes, attempt unauthorized access, upload malicious software, or interfere with website functionality or security.

13. Intellectual Property

All content on the website, including text, images, logos, graphics, software, and design elements, is the property of Ankit Cabs or its licensors and is protected under applicable intellectual property laws.

14. Privacy

Use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described therein.

15. Modifications

Ankit Cabs reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms shall become effective upon publication on the website.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Raipur, Chhattisgarh.

17. Contact Information

Ankit Cabs
Raipur, Chhattisgarh, India

For any queries regarding these Terms & Conditions, please contact us through the contact details provided on our website or call +91 7999432632.

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